So your roof is damaged, and you’re looking to install a new one. You probably have many questions lined up about it, and for a good reason: the more you know about it, the better you can approach your roof replacement job.
But are they the right questions? While the saying goes, “there are no wrong questions”, you could be missing out on potential information if you do not ask your roof the right ones.
Thankfully, we got a comprehensive list for you to follow!
13 Questions to Ask Your Roofer About a New Roof!
How much do you charge for the service?
Probably the question that everyone wants to know first: how much does the roofer charge for their services? It’s the first thing you should ask so you know if you can afford them within your budget.
What do I get with the service?
It’s important to know what is included in the price of the roof replacement. Does it just include the labour? Or does it include amending mistakes or warranties? Are there little perks here and there, such as them dumping the old roofing materials? See what you can get and compare with other roofers.
What factors might affect the contracted price?
Every roof has its own problems – such as mould, asbestos, or flashing damage – which might affect the final cost of the replacement. Therefore, it’s important to know what factors might affect the pricing.
What kind of roofs can you install?
With so many different types of roofing materials (slate, asphalt, metal, to name a few), it shouldn’t come as a surprise that not all roofers can work on all types of materials. It’s best to see if the roofer can handle your material and if they have experience with it.
How will they approach your roof replacement?
Each roofer has its own steps for installing a new roof, so it’s best to know how they’ll do yours. This question can provide you with some insight into how your roof will be installed.
How long will the new roof last?
This ultimately depends on the type of material you’re choosing for your new roof, but it’s important to know how long it will last. Your roofer, based on installing your new roof and assessing your current home, can provide you with a firm answer.
Will you be installing all new flashings or are there any old flashings that you will re-use?
This is an unusual but important question to ask. You’ll need to know if you have to pay for the new flashing or not, which can seriously affect your budget. See what the roofer says once they’ve inspected your home.
Do you work with insurance companies?
If you have the opportunity to get your roof covered by an insurance company, then it’s best that you do it. You’ll save time and money. You just have to make sure the roofer works with insurance companies in the first place, so you can get the new roof you want.
What’s your approach with insurance companies?
Some roofing companies are pros at handling insurance companies (https://activeexteriorsroofing.com/). Some don’t have the process for it yet. It’s important to know how the roofer will work with the insurance companies and what’s your role in the process.
What measures are being taken to protect the rest of my property?
Your roof covers the majority of your home, so there’s always a risk that working on it can cause damage elsewhere (like something falling off it and cracking the driveway). Ask to see how the roofers will be protecting the rest of your home.
Do you have liability insurance?
Is there any coverage for the roofer if something happens to them, you or your property? It’s important to know if the roofer has liability insurance in case something goes wrong. You don’t want to end up paying for their mistakes or accidents.
Do you offer warranties?
Most roofers are happy to offer warranties for new roofs, but they vary depending on the material, workmanship and experience of the roofers themselves. It’s important to acknowledge what warranty you’ll receive from the roofer, including how long you’re covered for and for what.
Will you provide me with a written invoice and warranty for the new roof?
You want everything on paper so you have a record of it. There have been cases with roofers denying they have done any work, only to be proven wrong because the homeowner has a copy of the invoice and warranty. Protect yourself by getting a copy of everything on paper.